Penguin Hot / Cold Pack (4 1/2″ Tall) The Penguin Gift Shop

Fast Shipping with Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL as well as other major global carriers, we are able offer a variety shipping options. Our warehouse personnel are expertly trained and will wrap your items according to our precise and exact specifications. The goods you send us are checked thoroughly and securely secured prior to shipment. We deliver to thousands of customers each day from multiple countries. This is a sign of our determination to become the largest online retailer globally. The warehouses and centers of distribution are located in Europe and the USA.

Note: Orders with more than one product will be assigned a distinct processing time depending on the specific item.

Prior to shipment Our team will conduct an exhaustive inspection of the items you purchased. Most orders are delivered within 48 hours. Delivery is expected to take between three and seven days.

Returns

Due to multiple parties, including the factory and the warehouse, we're unable to fully manage stock. The actual levels of stock can change at any point. Be aware that your order will be out of stock when the order has been placed.

The period of time is 30 days. If you don't receive your item within the 30 days period, we're not able to provide either a return or exchange.

To be eligible for return the item must not be opened and in the same state as you received it. It must also be in its original packaging.